1.      Introduction

Wwolf Games FZE, a legal entity registered under the Dubai World Trade Centre Free Zone (DWTC), hereinafter referred to as “Wwolf Club” or “Wwolf Games FZE”, operates the Wwolf Club website, digital platforms, and provides the Services described in these Terms & Conditions.

These Terms & Conditions (“Terms”) govern your access to and use of the Wwolf Club website, digital platforms, and Services, accessed online or through in‑person interactions, whether as a member, participant, or visitor. By accessing, using, or participating in any aspect of Wwolf Club’s Services, you agree to comply with these Terms.

Wwolf Club operates in accordance with applicable laws of the United Arab Emirates, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and any related implementing regulations.

2.      Services

Wwolf Club provides interactive gaming sessions, event organisation and management, digital platform access, membership experiences, and related community activities (collectively, the “Services”). These Services include, but are not limited to:

• Facilitated live game sessions and other strategic, narrative‑based experiences

• Organisation of corporate events, family events, and private events

• Extracurricular activities (ECAs) conducted at school premises

• Membership access to Wwolf Club events, activities, curated gatherings, and community programmes

• Use of Wwolf Club’s digital platforms, including Member Profiles, Rating System features, rankings, badges, Player Hierarchy progression, and session history

• Access to booking tools, Membership Pages, learning materials, and communication channels

• Any additional services, features, or digital tools introduced by Wwolf Club from time to time

Wwolf Club reserves the right to modify, expand, or discontinue any part of the Services at its discretion.

3.      Membership Eligibility

• Membership may include event participation, participation in activities and sessions, digital access, community engagement programmes, and related privileges.

• Wwolf Club reserves the right to approve, decline, or revoke membership at its sole discretion.

• Each member may maintain only one profile for participation in sessions, events, and community activities.

Age Requirements

• Members must be at least 14 years old to participate in Wwolf Club sessions, events, and activities.

• Participants under 14 may attend designated youth programs (Corporate, Family, Private Events, or School ECAs) with verified parental or guardian consent.

• For venue-based game sessions, participants under 14 must be accompanied by a parent or legal guardian who remains present for the duration of the activity.

• Members must provide accurate age information. Misrepresentation of age may result in suspension or termination of membership.

• Wwolf Club reserves the right to request proof of age or parental/guardian authorisation when necessary.

• Wwolf Club reserves the right to request identity verification when necessary for safety, compliance, or operational requirements.

 4.      Use of the Website & Platform

By using the Services, you agree to:

• Provide accurate and truthful information

• Use the platform responsibly and ethically

• Refrain from unlawful, harmful, or disruptive behaviour

• Avoid any attempt to breach security, bypass access controls or authentication mechanisms, misuse content, interfere with platform functionality, or engage in any activity that compromises the integrity of the Services.

You may not:

• Use automated tools, bots, or scripts to access, collect, or interact with the Services

• Collect, harvest, or store personal data of other members without explicit permission

• Use the Services for commercial purposes, advertising, or solicitation without explicit written permission from Wwolf Club

Digital services may be subject to maintenance, updates, or interruptions outside Wwolf Club’s control.

Wwolf Club may assign or transfer certain operational rights to trusted partners, provided such partners comply with applicable laws and policies.

Wwolf Club may update, modify, or suspend parts of the platform at any time without prior notice.

5.      Session Materials

All materials, props, cards, scripts, game components, and thematic elements used during Wwolf Club sessions and events are the property of Wwolf Games FZE. These materials are provided solely for use during the activity and may not be taken, copied, removed, or retained by members unless explicitly permitted by Wwolf Club.

6.     Intellectual Property

• All original content, branding, materials, creative works, game designs, narratives, and digital assets created by Wwolf Games FZE are the exclusive property of Wwolf Games FZE.

• All game mechanics, rulesets, formats, session structures, and the Rating System (including all underlying logic, formulas, scoring methodologies, and performance evaluation criteria), as well as the Player Rank Titles and Badges developed by Wwolf Games FZE, are protected intellectual property. You may not reverse engineer, deconstruct, or attempt to replicate any part of the Services.

• All performance elements and narrative delivery created by Wwolf Games FZE and used during sessions are protected intellectual property of Wwolf Games FZE.

• All original software code, platform logic, and backend systems developed by Wwolf Games FZE for the operation of Wwolf Club are proprietary to Wwolf Games FZE.

Without explicit written permission from Wwolf Games FZE, you may not copy, reproduce, distribute, modify, sell, or create derivative works from any Wwolf Club content or materials. Any unauthorised use may result in legal action.

Wwolf Club may use third‑party platforms, tools, and services (including but not limited to website hosting, CRM systems, membership management and booking tools, payment processors, email automation tools, analytics tools, and cloud storage). These third‑party systems remain the property of their respective owners and are used under applicable licenses.

Members may not access, copy, reverse engineer, decompile, modify, or attempt to extract any part of Wwolf Club’s proprietary systems or any third‑party systems integrated into the Services.

Stock images and design elements used under license (e.g., Pexels, Magnific, Canva) remain the property of their respective copyright holders.

7.      Member Conduct

Members must adhere to:

• The Culture & Values Policy

• The Member Code of Conduct

• All safety, confidentiality, and behavioural guidelines

Members may not:

• Intentionally disrupt sessions, interfere with gameplay, or undermine the experience of others

• Impersonate Wwolf Club staff or partners, distribute false or misleading statements about Wwolf Club, upload harmful files or malware, exploit software vulnerabilities, or engage in any activity intended to disrupt or manipulate digital systems or gameplay.

Members must treat all participants, Curators, and staff with respect and courtesy.
Harassment, discrimination, or hostile behaviour toward members, Curators, or staff is strictly prohibited.

Violations may result in warnings, suspension, or termination of membership.

8.      Member Responsibilities

Members agree to:

• Treat all participants, Curators, and staff with respect

• Use Wwolf Club property responsibly

• Refrain from removing or copying session materials

• Comply with age and supervision requirements

• Follow all instructions provided by Curators during sessions and events

Responsibility for Property Damage

Members are responsible for any damage they cause to Wwolf Club’s property, equipment, materials, or venue facilities during sessions, events, or activities. Wwolf Club reserves the right to seek reimbursement for repair or replacement costs resulting from intentional damage, negligence, or misuse.

9.      Event Participation & Media Policy

By attending a Wwolf Club session or event, you acknowledge and agree to the following:

Wwolf Club may capture photos or short video clips during sessions and events for the purpose of documenting experiences, celebrating community moments, and promoting future activities. These materials may be used on Wwolf Club’s official website, social media channels, or marketing platforms.

We are committed to respecting your privacy. If you prefer not to appear in any photos or recordings:

• Please inform a Curator or staff member at the start of the event

• We will ensure you are not included in any media content

• You may also request removal of any image in which you appear by contacting support@wwolf.club

Members are welcome to take personal photos during events, provided they:

• Respect the privacy of other participants

• Do not capture protected materials, scripts, or game mechanics

• Do not record full sessions or gameplay sequences

• Avoid photographing individuals who have opted out of media consent

Your comfort and safety are our priority. If at any time you feel uncomfortable with photography or recording, please notify a Curator immediately.

This policy applies to all in-person sessions, events, and activities hosted by Wwolf Club.

10. Payments & Fees

Where applicable:

• Fees must be paid on time

• Prices may include applicable taxes or VAT as required by UAE law

• Payments for Private Events are non‑refundable unless explicitly stated otherwise.

• Refunds for standard game sessions are subject to Wwolf Club’s satisfaction guarantee policy, which may require proof of attendance and feedback.

• Repeated refund requests or misuse of the satisfaction guarantee may result in refusal of future refunds or suspension of membership

• Unauthorised chargebacks or payment disputes may result in suspension of membership until resolved.

• Wwolf Club may adjust pricing with reasonable notice

• Failure to pay may result in suspension of access

Payment processing may be handled by third‑party providers compliant with UAE regulations.

11. Confidentiality

Wwolf Club values the privacy, safety, and overall experience of its members. Certain elements of sessions and events are designed to remain internal to preserve the quality and integrity of gameplay.

Members agree to keep confidential:

• Sensitive personal information shared by other participants

• Operational or proprietary content that reveals internal processes or protected creative elements

• Any information explicitly designated as confidential by Wwolf Club or Curators

Members are welcome to share their experiences publicly, including photos, impressions, and general session highlights, provided such sharing does not:

• Reveal protected game mechanics, scripts, or proprietary materials

• Disclose private or identifying information about other members without their consent

• Misrepresent Wwolf Club’s activities or violate any other part of these Terms

Confidentiality protects the integrity of Wwolf Club’s experiences, ensures member privacy, and maintains a respectful environment. It applies to all digital and in‑person interactions involving sensitive or protected information.

12. Data Protection & Privacy

Wwolf Club processes personal data in accordance with the UAE Personal Data Protection Law (Federal Decree‑Law No. 45 of 2021) (“PDPL”). Key principles include:

• Lawful and transparent processing

• Purpose limitation

• Data minimisation

• Secure storage and restricted access

For full details, refer to the Wwolf Club Privacy Policy.

For information on cookies and tracking technologies, refer to the Wwolf Club Cookie Policy.

13. Limitation of Liability

Wwolf Games FZE is not liable for:

• Member disputes

• Loss, corruption, or unauthorised access to data

• Personal injury resulting from misuse of the platform or participation in activities or events

• Actions of third‑party service providers

• Indirect, incidental, or consequential damages

• Interruptions, delays, or technical issues

These limitations and exclusions apply to the maximum extent permitted by UAE law.

Liability for paid membership services is limited to the amount paid by the member for those services.

14. Force Majeure

Wwolf Club shall not be liable for any failure to perform, delay in performance, or interruption of the Services caused by circumstances beyond its reasonable control (“Force Majeure Events”). Force Majeure Events include, but are not limited to:

• Natural disasters, or extreme weather

• Fire, flood, or explosion

• War, conflict, or civil unrest

• Government actions, regulations, or restrictions

• Epidemics, pandemics, or public health emergencies

• Power outages, telecommunications failures, or internet disruptions

• Strikes, labour disputes, or industrial actions

• Technical failures, system outages, or third‑party service interruptions

• Any other event that is unforeseeable or unavoidable and outside Wwolf Club’s control

During a Force Majeure Event, Wwolf Club’s obligations shall be suspended for the duration of the event. Wwolf Club will make reasonable efforts to resume operations as soon as practicable.

If a Force Majeure Event continues for more than 30 days, Wwolf Club may modify, postpone, or cancel affected sessions or services without liability. Any refunds or rescheduling options will be determined at Wwolf Club’s discretion.

15. Disclaimers

• Wwolf Club does not guarantee uninterrupted access to the platform.

• All content is provided “as is” without warranties of any kind.

• Strategic games and cultural activities are for entertainment and educational purposes only.

• Wwolf Club does not guarantee any specific outcomes, results, or experiences from participation in activities or sessions.

• Wwolf Club is not responsible for user‑generated content.

16. Termination

Wwolf Club may suspend or terminate access for:

• Violations of policies

• Harmful or unsafe behaviour

• Misuse of the platform

• Legal or security concerns

• Non‑payment of fees

Providing false, misleading, or fraudulent information may result in immediate suspension or termination of membership.

Wwolf Club may terminate access immediately in cases involving safety risks, harassment, or severe misconduct. Wwolf Club is not obligated to provide reasons for termination in cases involving safety or legal concerns.

Wwolf Club may restrict access temporarily during investigations.

Members may request termination at any time. Termination does not entitle members to refunds unless explicitly stated.

Upon termination, members remain bound by confidentiality, intellectual property, and payment obligations incurred prior to termination.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

Any disputes shall be resolved through:

• The competent UAE courts, or

• An approved arbitration channel, if mutually agreed

The venue for any legal proceedings shall be within the United Arab Emirates.

The courts of the United Arab Emirates shall have exclusive jurisdiction over any disputes arising from these Terms.

18. Amendments

Wwolf Club may update these Terms periodically. Significant changes will be communicated through the website or official communication channels. Continued use of the Services constitutes acceptance of updated Terms.

Updated Terms become effective upon publication unless otherwise stated.

19. Contact information

For all official communications related to these Terms, please contact us at support@wwolf.club or via the contact form available at https://wwolf.club/contact.

Version 1.0 - Effective Date: 16/10/2026